SANE Forums Responsive project: Ask technical questions & report bugs here

[Bella1978]

hi @NikNik

i am finding that when i login on my laptop i need to login twice ... i enter my username and password which is all correct, but it then takes me back to the same screen where it asks me to login again ... hmmmmm

[NikNik]

Hi @Bella1978

Has this been happening ever since we migrated over to this version a couple of weeks ago, or more recently?

Thanks,

Nik

[Bella1978]

Hey @NikNik

Since switching to the new version.

[NikNik]

Thanks @Bella1978

As a first test, can you clear your cookies in your internet browser? If you're not sure how to do this, Google the name of the internet browser you're using (eg: Chrome, Firefox etc) and 'how to clear cookies'.

Let me know how that goes.

Thanks!

[Former-Member]

Hello @NikNik

I am finding even if I wait until icons appear, that when I click in text box on my android, the screen jumps and I either cancel or post a blank message which I then need to go back and edit. Can you help? 

[NikNik]

Hi @Former-Member

I will look into it and get back to you 🙂
Nik

[Margot]

Hi everyone,

Thanks so much for your feedback on the changes so far. We appreciate your patience as we've worked through (and continue to work through) some of the bugs.

We'll close this thread for now, however please do continue to contact us about any tech issues as they arise. If you'd like to keep up to date on forum enhancements going forward, please check out this thread. And if you'd like to post feedback on the forum enhancements, you can post it here.

Thanks everyone 🌻